Core Values

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Griffin Service Core Values

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The griffin is a symbol of power, strength, and courage - those qualities are exactly what's required to lead the market at the highest level.

Griffin Service is the embodiment of those qualities. Griffin leads the market with uncompromising expert home services that exclusively cater to caring homeowners. You are part of that legacy - and every action you take will build it up or tear it down.

- Tom Casey

Safety Is Our Legacy

Every Decision Is a Safe Decision

Our team and our customer are the reason we exist; nothing is more important than the people who work for us and the people we serve. Therefore, safety will always remain our highest priority. No matter where we are or what we're doing, we'll continuously assess the situation and proactively address every risk.

Legendary Service

We Are the Model of Service That Others Strive to Match

In an industry where most service business default to the minimum, we stand tall as the preferred company because of how well we serve. We serve at a level that is newsworthy; we serve at a level that isn't just better than other service businesses but is so remarkable that others model us.

Uncompromising Integrity

When People Trust Us, We Can Serve Them at a Higher Level

We believe that the highest level of service can only be delivered when we trust each other and when our customers trust us. It's easy to do the right thing when someone is watching. The measure of a person and an organization is what you do when no one is watching We will adhere to an uncompromising level of integrity and honesty and trust at all times.

An Amazing Workplace

We're the Place Everyone Wants to Work

Each team member is essential to the success of the entire team. Therefore, we show up daily, ready to give 110% to each other and to our customers. When we each do this daily, we create a strong culture of hard work, trust, and camaraderie that attracts other like-minded people to work with us, making us even stronger. We are an accepting, accountable, and effective family that pushes ourselves to grow.

Core Purpose

Service That Is Nothing Short of Legendary

When a customers invites us into their home, they are trusting us with the safety and comfort of their family. That's a sacred trust we always hold to the highest level, and we honor that trust by delivering legendary service every single time. There is no greater privilege than ending the workday knowing that you gave everything you had, shoulder-to-shoulder with the team, to keep our customers and their families safe and comfortable.

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    Why Choose Griffin Services?

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    Same-day AC repair, Next-day replacement service

    Serving Greater Jacksonville, Saint Johns, Saint Augustine area

    Fixed on first visit

    We provide loaner units for system replacements

    Available Weekends, Holidays, and Evenings

    24-hour Emergency Service Available for Club Griffin Members

    Service appointments as late as 10:00 pm

    Booking confirmation text email with name, picture, and bio of tech

    4.98-Star Rated by over 1000 Customers on Google, Yelp, Home Advisor, and Facebook

    We don’t just tune-up units, we Refrrresherize It!

    How We Keep You In Control of Your System

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    Modern Air Conditioning Systems are complex systems, where every part has to be in balance for optimum performance. Properly diagnosing a system means getting a big picture understanding of what’s really causing the problem — including measurements for proper air flow.

    When your Griffin Service AC Tech gets to your home, he will make a full diagnosis of your entire system. Then he’ll show and explain the exact problem and provide ALL of your options. You’re in control.

    Schedule Today and We'll Be On Our Way

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    We are licensed, bonded, experienced, and have lots of positive references and reviews. We feature written, in-person estimates and provide energy-efficient solutions to your heating, cooling, and ventilation issues. You can feel confident that the work we do will be done right the first time, every time - YOU HAVE OUR GUARANTEE! Our customer representatives will be happy to help you anytime.